It’s true: SA service really sucks!

DATE: 28 October 2014 The 2014 Retail Shopper Report by WhyFive revealed 10 ‘golden threads’ that retail industry stakeholders should print out and nail to the wall as they start to strategise winning formulas in an increasingly competitive marketplace. A 2013 report called ‘Benchmarking the South African Shopping Centre Industry’, pegs the number of shopping […]

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